The Animated Assistant, once easily integrated in your system, is a platform that provides human-like digital assistance to customers at home, in the office, through the web, IP set-top boxes, video telephones and kiosks and it has been designed to ease and improve the user experience of self-service caring, giving users customized assistance and service in real-time.
Making the virtual world more human
In every aspect of business today, humans are being displaced by automation. Not-human channels such as websites and portals have become the primary source of information for employees, prospects, customers, and partners to learn about your company and your products. The most forward-thinking companies are beginning to use Not-human channels to provide customer support. For these initiatives to prove successful in maintaining lifelong customer relationships, customer experience will play an increasingly important role. This on screen assistant platform solves the challenge of making online customer interaction and self-service a human-like customer experience. Our platform combines high quality real-time animation, 3D rendering, state-of-the-art voice synthesis, process-based interaction, and integrates seamlessly with existing corporate information sources, to deploy human-like assistance on web portals, mobile phones, ip-set top boxes, and kiosks.